On the Bedford Borough Council website you are able to find information relating to the town. It tells you whats happening in your local area, and how it could affect you. Their 'report it' section allows you to fill in a form where you can describe whats happened and submit it. This saves the person time, as they do not have to go direct to the council, or try and get through to the person needed through a customer service help line. You are also able to make online payments through the website, which may be useful to people who are in need of a quick and easy way to pay. The website also allows you to view links where you can 'book' places in Bedford; this includes various events in the corn exchange, where you can see up coming events and buy tickets, a MOT form where you can book a test, and where you can get contact numbers for community centres across Bedford. They are all useful links, however if you wanted to book a date over the computer for a community centre, that is not available as you have to ring the number provided.
The Bedfordshire Police website allows you to read about all the latest news in the area, including information about the Bedfordshire police. This information is useful for anyone who wants to get to know their local police more, and you are even able to read about the Bedfordshire dog unit. There are many links for advice, including frequently asked questions, support for victims and how to reduce/prevent a crime happening to you. You are also able to report crime on the website, or make formal complaints. I think this is useful for people who may not want to go to the police direct or want advice on something minor.
The NHS website is focused around giving people advice on their health. You are able to look at conditions and treatments, different advice on things such as stopping smoking and living a healthier lifestyle, also including health services near and available to you, and health in the news. I think that the health service advice is really useful for people who may not have time to go to the doctors, or their doctors cannot fit them in an appointment for a while. Also you are able to search for nearest NHS services near you using your postcode, and tells you different information, including car parking services, and the quality and safety of the practice. I couldnt find anywhere on the website where you could make/alter bookings, or pay for any treatment/prescriptions. This may not be very useful for people who need to change their bookings quickly and easily, rather than being transfered on the phone to different people.
The government are planning to save £1.3 thousand million by migarating its services online. This is useful for those who have access to the internet and saves people time by using the telephone, or by person, however, this could in turn ostracise those people who dont have access to the internet.
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